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Boycott Starbucks
bastards:
Starbucks Apologizes for Water Flap
Starbucks Apologizes for Charging NYC Rescue Workers for Water
By ALLISON LINN
AP Business Writer
SEATTLE (AP) -- The head of a Brooklyn ambulance company said Tuesday that the president of Starbucks has personally apologized after rescue workers in New York were forced to pay a Starbucks shop $130 for water to treat victims of the terrorist attack.
Midwood Ambulance Service President Al Rapisarda said he received a hand-delivered reimbursement check -- and a personal call from Starbucks president Orin Smith -- after reports of the incident became public.
``It was a misunderstanding with Starbucks,'' Rapisarda said after talking to Smith.
Midwood Ambulance Service alerted Starbucks to the incident in an e-mail, which was obtained by the Seattle Post-Intelligencer.
Smith said Tuesday he did not know why the coffee shop near the World Trade Center towers charged the rescue workers.
``It's totally inconsistent with the kind of behavior we would have expected from our people, so it has been very upsetting to learn of this,'' Smith said in an interview with The Associated Press.
Shortly after the Sept. 11 attack, rescue workers rushed into a nearby Starbucks store to get water to treat shock victims, Rapisarda said. Ambulance company workers said employees in the shop demanded they pay $130 for three cases of bottled water. The workers paid cash, out of their own pockets.
Reached by telephone, the manager of the shop, the Battery Park Plaza Starbucks, declined to comment.
Rapisarda said he was happy with Starbucks' conciliatory gestures, which Smith said included free coffee and other gifts.
``It's not a big deal anymore,'' Rapisarda said.
Starbucks closed stores nationwide for a day after the attacks, although the company said several stores near the World Trade Center and New York City hospitals served coffee -- and water -- to rescue workers for free.
He said the company also has donated coffee and other services throughout New York City since the attacks.
Posted by Folgers Man riding a brewed pot of mountain grown crystals on 09/26/01
Responses: (1) (2) (3) Post Reply 
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- Re: Boycott Folgers
Just because a few mimimum wage employees thought they were doing their job instead of using their brains doesn't mean we should condemn the whole corporation, does it? Even though I find their aggressive corporate takeover of coffee houses in the 90's totally inapropriate, I'm glad I can rely on the fact that I can find a tall, double shot, non-fat cap just when I need one.
And I'd rather drink Tri-Flow than Folgers.
Posted by Endo Verendo  riding a major caffeine addiction on 09/26/01
Responses: (0) (1) Reply (to this)(main)
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- Re: Drink Tri-Flow
Great endorsement! Not sure I'd reccomend it, but you gotta admit TriFlow sure smells better than Folgers!
Posted by Tri-Flow Man a Die-hard Enthusiast riding a Well lubed steed on 09/26/01
Responses: (0) Reply (to this)(main)
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- Re: Another Starbucks story....
(Btw, why are you posting on the suggestion board?)
Starbucks, Sierra Madre, California. July or August 1999.
Customer passes out due to a medical condition inside the store. Starbucks employees continue serving customers in line and neglect to place a 911 call or check on the customer. (read from local Sierra Madre Paper)
Posted by Mrsuperlight riding a Santa Cruz Superlight w/ Hayes Hydros & Atom 80 from San Luis Obispo on 10/05/01
Responses: (0) Reply (to this)(main)
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